June 11, 2014

Bus Driver Faints After Stream of Verbal Abuse 

Authorities in China arelooking into an unusual case where a bus driver passed out after enduring a stream of verbal abuse from a pensioner passenger.

The female bus driver had pointed out that the OAP had come on board the bus through the exit door. The seemingly harmless remark riggered a verbal assault..

Bus company staff in Nanjing, eastern China, are instructed to remain polite at all times and not engage in rows with customers. The driver was not able to react and had to endure almost five minutes of abuse before she fainted.

Passengers aboard came to her rescue as the pensioner left the bus and continued her journey on foot.

Managing conflict