Calls for increased staff training within aged care services

    Older adults must be treated with dignity and respect by an appropriately trained workforce

      • Sector News
    • 02.11.20

    The Royal Commission into Aged Care has published a report that calls for greater staff training for people that work in aged care settings so that they can provide quality and safe services that improve quality of life and promote human rights. 

    This year, the aged care system has been under intense scrutiny and pressure, with failures in care being brought to the fore during the pandemic.

    The report outlines 10 shared principles that aim to help overcome these problems and ensure older Australians get support when and where they need it, whilst being treated with dignity and respect, by an appropriately trained workforce.

    The principles include: 

    1. A better Aged Care Act
    2. A simple system where care is guaranteed within 30 days
    3. Full transparency and easy to understand indicators to help inform consumer choice
    4. A trained, registered and qualified workforce
    5. Proper recognition and support for the role of unpaid family/friend carers
    6. Easy to understand information and local solutions
    7. A strongly resourced regulator that takes robust action to ensure consumer protections
    8. Services that are inclusive, culturally safe and sensitive
    9. A funding model that ensures sufficient taxpayer funding, control by consumers over their funding, independent pricing and transparency in how funds are spent
    10. Better integration of other health and wellbeing services with aged care
    11. Dementia Australia said that it welcomed the report but called for mandatory dementia training to be carried out by everyone working in aged care or the health sector to ensure the quality of care

    COTA: Consumer groups outline 10 key points for the future of aged care in Australia

    Dementia Australia: Royal Commission COVID-19 report welcomed but more needed for people living with dementia

    Maybo perspective

    Maybo training aims to ensure older adults and people living with dementia are treated with respect and dignity and that their individual needs are being understood and being met, whilst preventing distress and improving quality of life.

    Our training, delivered online, via virtual classrooms or face-to-face, develops learners to provide effective, person-centred care without restricting a person's liberty or autonomy.

    Get in touch

    If you would like to discuss how we can help you please get in touch with one of our experts today

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