Maybo perspective

• This is an interesting report which looks at the impacts of COVID-19 on the NHS workforce and there are a few key areas highlighted where Maybo can provide help and support.
• Unsurprisingly, nearly 70% of respondents thought that the pandemic had had a negative impact on staff mental health. It has been an incredibly challenging time for frontline workers and early recognition and support can help to prevent stress and trauma manifesting.
• Maybo has worked with the Trauma Action Group to create highly engaging eLearning, which can help to develop trauma awareness and understanding across the workforce: https://elearning.maybo.co.uk/store/858515-understanding-trauma-and-trauma-informed-approaches-elearning
• Other key areas for learning and development include resilience and cultural change centred on awareness of changing clients/service users’ needs (96.7%), active listening (96.5%) and awareness and understanding of others’ reactions (96.4%) which fits with our positive approaches to behaviour & de-escalation offerings.
• Respondents also said that they want less travel and less face-to-face meetings, but still need access to learning and development. Our training can be delivered via virtual classrooms and eLearning where face-to-face training is not able to be safely carried out or is not logistically convenient. therefore enabling learning to be undertaken in spite of the current pressures being faced by staff.