• in-depth PBS programmes

      de-escalation and physical skills content, we have developed low arousal approaches for people with intellectual disabilities, living with autism or differing sensory needs.

    • Understanding behaviour and reducing restrictive practices

    • Understanding how Autism shapes the way people experience and interact with the world around them

    Intellectual Disability and Autism

    From our in-depth PBS programmes through to our de-escalation and physical skills content, we have developed low arousal approaches for people with intellectual disabilities, living with autism or differing sensory needs.

    Positive approaches to behaviour

    Maybo is passionate about the delivery of person-centred, human rights-based models of care that reduce the need for restrictive practices and improve participant’s quality of life.

    Our learning methods are consistent with the principles of positive behaviour support, focusing on primary and secondary strategies for preventing and defusing behaviours of concern. This helps staff to:

    • Better understand a person’s physiological and emotional needs
    • Improve their environment
    • Recognise and reduce restrictive practices
    • Engage them in ways that reduce behaviours of concern
    • Promote respect and choices for the individual
    • Recognise different and neurodiverse ways of communicating

    Maybo’s training programmes are designed to empower providers to safely and ethically implement Positive Behaviour Support Plans (PBSPs), including those that involve regulated restrictive practices. Beginning with a training needs analysis to ensure every programme is tailored to the provider and the individuals they support. This ensures that teams receive the right knowledge, skills, and techniques.

    Promoting Safety and Wellbeing
    Our training supports providers in understanding and applying behaviour support plans effectively, helping to create safe environments, enhance the quality of life for individuals, and reduce restrictive practices.

    Embedding Ethical Practice
    We guide providers on the appropriate, least-restrictive use of interventions ensuring practices are proportionate, respectful, and aligned with individual rights and human dignity.

    Alongside proactive strategies to improve quality of life, we teach reactive strategies that help to safely de-escalate emotive situations. While our focus is on avoiding the need for physical interventions, some settings may, at times, need to use these to create safety, and we can provide simple low-arousal methods for use as a last resort. 

    Our programme supports the requirements for:

    • Core Practitioner, NDIS Practice Standards and Quality Indicators
    • Positive Behaviour Support Capability Framework 2021
    • Enabling Good Lives principles
    • Ngā Paerewa Health and Disability Services Standard NZS 8134:2021

    In the UK, we were amongst the first organisations to achieve Certification from the BILD Association of Certified Training.

    We are the preferred training partner for many of the largest care providers in Australia, Aotearoa New Zealand, and the UK.

    Active Support Training 

    Maybo's Active Support programme works to reduce restrictive practices and improve participants’ quality of life when applied alongside a Positive Behaviour Support Plan. 

    The training allows key staff members to embed the principles of Positive Behaviour Support when working with participants whose behaviour may challenge them and others and where Physical Intervention is required to support safely.

    Staff who complete the Active Support programme can build on team skills in the principles of Positive Behaviour Support, Approaches to Behaviour and Safer de-escalation and can train in certified low-arousal physical interventions supported within a Positive Behaviour Support Plan. 

    Maybo offers bespoke content for Behaviour Support Practitioners for underpinning knowledge in physical intervention techniques should they be required as a last resort for inclusion into a PBSP.

    Maybo Training Programmes

    Promoting human rights and reducing restrictive practices & positive behaviour support programme

    Specification

    Delivery: In-person / Trainer-led

    Duration: 12 hours

    Max. Group Size: 12

    Blended Learning Option: Yes

    Virtual Delivery Option: Yes

    Train-the-Trainer: Yes

    This programme has been specifically designed for disability support workers to better understand human rights, restrictive practices, and the pillars of positive behaviour support. On completion of this programme, staff will:

    Promoting Human Rights and Reducing Restrictive Practices:

    • Understand underpinning legislation, principles, and definitions
    • Know different strategies to reduce risk and improve quality of life
    • Understand restrictive practices
    • Know the importance of duty of care and ethical decision making

    Understanding Behaviour: A PBS Approach:

    • Understand the Principles of Positive Behaviour Support (PBS) 
    • Understand that all behaviour happens for a reason
    • Understand factors that can influence behaviour
    • Understand how to identify the function of a person's behaviour

    Observing Behaviour to Inform PBS Plans and Strategies:

    • Know how different tools are used to observe, record and report behaviours
    • Know how to respond to poor practice
    • Understand person-centred approaches to positive behaviour support planning
    • Understand the purpose of behavioural reinforcement

    Implementing Person Centred Active Support:

    • Know how to support the development of new skills and relationships through active support
    • Know how engagement can improve quality of life
    Find out more

    De-escalation programme

    Specification

    Delivery: In-person / Trainer-led

    Duration: 6 hours

    Max. Group Size: 12

    Blended Learning Option: Yes

    Virtual Delivery Option: Yes

    Train-the-Trainer: Yes

    This programme has been specifically designed for disability support workers who may encounter behaviours of concern.

     With a focus on preventative approaches built around positive relationships, disability support workers will be equipped with comprehensive de-escalation strategies and communication skills. On completion of this programme, staff will:

    • Understand risks, rights and responsibilities in the workplace
    • Know how different factors influence behaviour
    • Know the importance of positive interactions and choices
    • Be able to use dynamic risk assessment to inform decision making
    • Be able to use safer de-escalation approaches
    • Be able to maintain personal safety and follow post-incident procedures
    Find out more

    De-escalation and personal safety programme

    Specification

    Delivery: In-person / Trainer-led

    Duration: 8 hours

    Max. Group Size: 12

    Blended Learning Option: Yes

    Virtual Delivery Option: No

    Train-the-Trainer: Yes

    This programme has been specifically designed for disability support workers who may encounter behaviours of concern and may need to use low arousal physical intervention to manage risks.

    With a focus on preventative approaches built around positive relationships, disability support workers will be equipped with comprehensive de-escalation strategies, communication skills, and, as a last resort, disengagement techniques. On completion of this programme, staff will:

    • Understand risks, rights and responsibilities in the workplace
    • Know how different factors influence behaviour
    • Know the importance of positive interactions and choices
    • Be able to use dynamic risk assessment to inform decision making
    • Be able to use safer de-escalation approaches
    • Be able to maintain personal safety and follow post-incident procedures
    • Understand the considerations for the use of physical skills
    • Be able to use defensive skills to avoid assault
    • Be able to use defensive skills to disengage or reduce risk from grips
    • Be able to use physical intervention to guide and redirect a person

    Physical restrictive practices subject to a TNA. Please enquire should further techniques be required.

    Find out more

    Maybo Curriculum for Services Supporting People with Intellectual Disabilities and Autism

    Click on the boxes below to explore Maybo's certified training modules for services supporting people with intellectual disabilities and autism.

    • All

    • eLearning

    • Classroom

    • Virtual Classroom

    • Train the Trainer

    eLearning

    Maybo's eLearning programmes utilise the latest learning technologies, realistic scenarios and interactive exercises to offer an engaging self-study learning experience.

    eLearning can play a valuable role within a blended learning strategy, underpinning the knowledge and reducing staff abstraction time, or in some instances as a complete solution. It also works well for induction and refresher training.

    To find out more or for volume purchases contact our team or visit our eLearning store for individual purchases.

    eLearning is also known as self-directed learning. It often precedes Classroom or Virtual Classroom training to provide a foundation of knowledge in advance - this is known as a blended approach.

    Classroom

    Maybo designs and delivers training to meet your requirements and can deliver direct to your staff wherever you need it. We take time to understand your training needs and the unique challenges and scenarios your colleagues face, to ensure our Classroom courses are highly relevant. Learners receive superb resources and certificates with a range of accreditation and qualification options.

    Classroom training can be combined with eLearning to form a blended learning strategy, underpinning the knowledge and reducing staff abstraction time.

    Classroom training is delivered by a trainer at an agreed venue. It is also sometimes called face-to-face or in-person training.

    Virtual Classroom

    Maybo designs and delivers Virtual Classroom training to meet your requirements.

    Virtual Classroom training enables staff to benefit from engaging team training with high-levels of participation delivered remotely by a skilled facilitator over video conferencing software including Zoom and MS Teams.

    Virtual Classroom training can also be combined powerfully with eLearning to form a blended learning strategy, with eLearning underpinning the knowledge and reducing staff abstraction time.

    Virtual Classroom training is live, participatory training delivered remotely by a trainer with video conferencing software.

    Train the Trainer

    Maybo offers a Train the Trainer model that equips experienced trainers to deliver Maybo's accredited training curricula within their own organisation.

    We run regular courses on a variety of subjects that include supporting people with complex needs, positive behaviour support, preventing conflict and behaviours of concern, safer approaches to de-escalation and conflict resolution, personal safety, assault avoidance and low arousal handling skills.

    To find out more contact our team.

    Trainers receive access to Maybo's online resource centre where they can find everything they need to deliver and certify Maybo training in-house.

    Intellectual Disability and Autism – All

    • Understanding Trauma and Trauma‑Informed Approaches

      Trauma can affect anyone. When a person lives with trauma their brain works differently and their behaviour changes, yet we as a society often respond in unhelpful ways.

      This comprehensive eLearning course seeks to bridge the gap between identifying and understanding trauma, and, responding with intelligence and compassion in a way that opens the door for recovery and a better way forward.

      Designed for people providing care and support to someone affected by trauma, four engaging and informative eLearning modules explore the fundamental concepts of trauma and how it affects the minds, emotions, lives and behaviours of people who experience it and those close to them.

      This comprehensive course provides a great starting point for those embarking on training and qualifications in trauma-informed approaches. It also provides a pragmatic, engaging and practical way for organisations to provide trauma-awareness training to their whole workforce.

      • Psychological trauma and its potential impact. 
      • Individual factors that can create resilience to trauma and the possible signs and symptoms of trauma.
      • Physiological and psychological effects of trauma.
      • Adopting a trauma-informed approach.

      Delivery methods:

      • eLearning eLearning

    • Promoting Human Rights & Reducing Restrictive Practices

      This module explores the principles of supporting a person's needs through a human rights approach. It develops learners' ability to take effective, person-centred measures to reduce restrictive practices that might be used intentionally or in some cases without realising they are restricting the person's liberty or autonomy.

      • Underpinning legislation, principles and definitions
      • Strategies to improve quality of life and reduce risk
      • Recognising restrictive practices
      • Ethical decision making

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer

    • Understanding Behaviour: A PBS Approach

      This module is designed for people providing care and support to people with learning disabilities or autism. It aims to develop their understanding of Positive Behaviour Support (PBS) and person-centred support.

      Principles of Positive Behaviour Support (PBS)

      • Understanding PBS
      • Principles of PBS
      • Three key areas of PBS

      Characteristics of Behaviour 

      • Behaviour considerations
      • Behaviours of concern
      • Effects of behaviours of concern

      Factors That Influence Behaviour

      • Factors that can influence behaviour
      • How inhibitors can influence behaviour

      Functions of a Person's Behaviour

      • Fast and slow triggers
      • Identifying the function of a person's behaviour

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach (this module)
      3. Observing Behaviour to Inform PBS Plans and Strategies
      4. Implementing Person-Centred Active Support

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer

    • Observing Behaviour to Inform PBS Plans and Strategies

      This module is designed for people providing care and support to children or adults with learning disabilities or autism. It will develop their ability to contribute to behaviour-informed positive behavioural support plans and strategies.

      • Observation, recording and reporting approaches
      • Actions to protect vulnerable people
      • Positive planning
      • Proactive and reactive strategies
      • Reinforcing behaviour in a PBS framework

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach
      3. Observing Behaviour to Inform PBS Plans and Strategies (this module)
      4. Implementing Person-Centred Active Support

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer

    • Implementing Person Centred Active Support

      This module is designed for people providing care and support to people with learning / intellectual disabilities or autism. It aims to develop their ability to implement person-centred active support and PBS values.

      • Observation, recording and reporting approaches
      • Actions to protect vulnerable people
      • Positive planning
      • Proactive and reactive strategies
      • Reinforcing behaviour in a PBS framework

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach
      3. Observing Behaviour to Inform PBS Plans and Strategies
      4. Implementing Person-Centred Active Support (this module)

      This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer

    • Positive Approaches to Behaviour

      This module provides learners with positive and proactive approaches to managing behaviours of concern based on respect for the individual.

      Risks, Rights and Responsibilities

      • Behaviours of concern
      • Rights and responsibilities
      • Planning to reduce risks and vulnerabilities 

      Factors That Influence Behaviour

      • Common functions of behaviours of concern
      • Instinctive reactions to emotional or threatening situations
      • Potential triggers in self and others
      • Levels of escalation

      Positive Interactions and Choices

      • People's needs and expectations
      • Influencing positive outcomes
      • Overcoming barriers to communication

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer

    • Safer De‑escalation

      This module covers person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating.

      Dynamic Risk Assessment

      • Maybo SAFER model
      • Risk identification
      • Informed decision-making

      De-escalation Skills

      • Positive, non-aggressive approaches
      • Safer positioning and teamworking skills 
      • Strategies to defuse, calm and resolve

      Personal Safety and Post-incident

      • Responding to behaviours of concern
      • Heightened risk indicators
      • Exit strategies in higher-risk situations
      • Post-event impact and responsibilities

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer

    • Personal Safety and Disengagement

      This module provides additional practical strategies for disengaging and reducing the risk of assault.

      It is relevant for employees whose roles require them to engage with people whose behaviour can be unpredictable.

      Risks, Rights and Responsibilities

      • Defining defensive skills and interventions
      • Risks of using physical skills
      • Authority for the use of physical skills
      • Individual and team responsibilities 
      • The importance of secondary strategies to reduce the need for physical skills

      Defensive Personal Safety Skills to Avoid Assault and Disengage

      • Training and operational risks associated with the use of Maybo physical skills
      • Low arousal positioning and defensive skills to avoid assault and reduce risk
      • Low arousal skills to release from wrist and clothing grips
      • Contextual applications of Maybo disengagement skills

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • Classroom Classroom
      • Train the Trainer Train the Trainer

    • Redirection and Guiding

      This module provides additional low arousal redirection and guiding skills. 

      • Training and operational risks
      • Low arousal physical intervention skills to prompt or guide an individual
      • Low arousal physical intervention skills to re-direct an individual

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • Classroom Classroom
      • Train the Trainer Train the Trainer

     View more

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