• in-depth PBS programmes

      de-escalation and physical skills content, we have developed low arousal approaches for people with intellectual disabilities, living with autism or differing sensory needs.

    • Understanding behaviour and reducing restrictive practices

    • Understanding how Autism shapes the way people experience and interact with the world around them

    Intellectual Disability and Autism

    From our in-depth PBS programmes through to our de-escalation and physical skills content, we have developed low arousal approaches for people with intellectual disabilities, living with autism or differing sensory needs.

    Positive approaches to behaviour

    Maybo is passionate about the delivery of person-centred, human rights-based models of care that reduce the need for restrictive practices and improve participant’s quality of life.

    Our learning methods are consistent with the principles of positive behaviour support, focusing on primary and secondary strategies for preventing and defusing behaviours of concern. This helps staff to:

    • Better understand a person’s physiological and emotional needs
    • Improve their environment
    • Recognise and reduce restrictive practices
    • Engage them in ways that reduce behaviours of concern
    • Promote respect and choices for the individual
    • Recognise different and neurodiverse ways of communicating

    Alongside proactive strategies to reduce behaviours of concern, we teach reactive strategies that help to safely de-escalate emotive situations. While our focus is on avoiding the need for physical interventions, some settings may, at times, need to use these to create safety, and we can provide simple low-arousal methods for use as a last resort. In the UK, we were amongst the first organisations to achieve Certification from the BILD Association of Certified Training.

    In Australia, our Positive Behaviour Support (PBS) programme has been developed to support the requirements for Core Practitioner, highlighted within the NDIS Practice Standards and Quality Indicators and Positive Behaviour Support Capability Framework 2019.

    In Aotearoa New Zealand, our Positive Behaviour Support programme aligns to and supports the Enabling Good Lives principles and is also mapped to the Ngā Paerewa Health and Disability Services Standard NZS 8134:2021.

    We are the preferred training partner for many of the largest care providers in the UK, Australia and Aotearoa New Zealand.

     

    Active Support Training 

    Maybo's Active Support programme works to reduce restrictive practices and improve participants’ quality of life when applied alongside a Positive Behaviour Support Plan. 

    The training allows key staff members to embed the principles of Positive Behaviour Support when working with participants whose behaviour may challenge them and others and where Physical Intervention is required to support safely.

    Staff who complete the Active Support programme can build on team skills in the principles of Positive Behaviour Support, Positive Approaches to Behaviour and Safer de-escalation and can train in certified programs concerning respectful, low arousal physical skills supported within a Positive Behaviour Support Plan. 

    Maybo's Active Support Training is aligned with NDIS Practice Standards, and a supporting mapping document of our eLearning can be used to support audit requirements.

     

    Watch to discover how Maybo's Active Support programme can benefit you. 

    NDIS Positive Behaviour Support Capability Framework

    The PBS Capability Framework outlines the capabilities required of individuals providing behaviour support under the National Disability Insurance Scheme (NDIS) and has been produced by the NDIS Commission using best practice positive behaviour support (PBS) as its guidance.

    NDIS Practice Standards

    The NDIS Practice Standards create an important benchmark for providers to assess their performance, and to demonstrate how they provide high quality and safe supports and services to NDIS participants. Together with the NDIS Code of Conduct, the NDIS Practice Standards will assist NDIS participants to be aware of what quality service provision they should expect from NDIS providers.

    Regulated Restrictive Practices Guide

    The Regulated Restrictive Practices Guide explains what a restrictive practice is, and sets out information on the five types of regulated restrictive practices, being:

    • chemical restraint
    • environmental restraint
    • mechanical restraint
    • physical restraint
    • seclusion

    Regulated Restrictive Practices Guide (Children and Young People)

    The Regulated Restrictive Practices Guide (Children and Young People) focuses on the use of regulated restrictive practices (RRP) with children and young people aged under 18 years who are participants of the NDIS. The resources aim to:

    • promote the rights of children and young people with a disability
    • identify special considerations and relevant safeguards
    • assist NDIS providers to meet their obligations under the National Disability Insurance Scheme Act 2013 and relevant Rules
    • provide practice advice consistent with contemporary evidence and a positive behaviour support framework
    • address the questions most frequently asked by families and NDIS providers

    Maybo Curriculum for Services Supporting People with Intellectual Disabilities and Autism

    Click on the boxes below to explore Maybo's certified training modules for services supporting people with intellectual disabilities and autism.

    • All

    • eLearning

    • Classroom

    • Virtual Classroom

    • Train the Trainer

    eLearning

    Maybo's eLearning programmes utilise the latest learning technologies, realistic scenarios and interactive exercises to offer an engaging self-study learning experience.

    eLearning can play a valuable role within a blended learning strategy, underpinning the knowledge and reducing staff abstraction time, or in some instances as a complete solution. It also works well for induction and refresher training.

    To find out more or for volume purchases contact our team or visit our eLearning store for individual purchases.

    eLearning is also known as self-directed learning. It often precedes Classroom or Virtual Classroom training to provide a foundation of knowledge in advance - this is known as a blended approach.

    Classroom

    Maybo designs and delivers training to meet your requirements and can deliver direct to your staff wherever you need it. We take time to understand your training needs and the unique challenges and scenarios your colleagues face, to ensure our Classroom courses are highly relevant. Learners receive superb resources and certificates with a range of accreditation and qualification options.

    Classroom training can be combined with eLearning to form a blended learning strategy, underpinning the knowledge and reducing staff abstraction time.

    Classroom training is delivered by a trainer at an agreed venue. It is also sometimes called face-to-face or in-person training.

    Virtual Classroom

    Maybo designs and delivers Virtual Classroom training to meet your requirements.

    Virtual Classroom training enables staff to benefit from engaging team training with high-levels of participation delivered remotely by a skilled facilitator over video conferencing software including Zoom and MS Teams.

    Virtual Classroom training can also be combined powerfully with eLearning to form a blended learning strategy, with eLearning underpinning the knowledge and reducing staff abstraction time.

    Virtual Classroom training is live, participatory training delivered remotely by a trainer with video conferencing software.

    Train the Trainer

    Maybo offers a Train the Trainer model that equips experienced trainers to deliver Maybo's accredited training curricula within their own organisation.

    We run regular courses on a variety of subjects that include supporting people with complex needs, positive behaviour support, preventing conflict and behaviours of concern, safer approaches to de-escalation and conflict resolution, personal safety, assault avoidance and low arousal handling skills.

    To find out more contact our team.

    Trainers receive access to Maybo's online resource centre where they can find everything they need to deliver and certify Maybo training in-house.

    Intellectual Disability and Autism – All

    • Promoting Human Rights & Reducing Restrictive Practices

      This module explores the principles of supporting a person's needs through a human rights approach. It develops learners' ability to take effective, person-centred measures to reduce restrictive practices that might be used intentionally or in some cases without realising they are restricting the person's liberty or autonomy.

      • Underpinning legislation, principles and definitions
      • Strategies to improve quality of life and reduce risk
      • Recognising restrictive practices
      • Ethical decision making

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer
    • Understanding Behaviour: A PBS Approach

      This module is designed for people providing care and support to people with learning disabilities or autism. It aims to develop their understanding of Positive Behaviour Support (PBS) and person-centred support.

      Principles of Positive Behaviour Support (PBS)

      • Understanding PBS
      • Principles of PBS
      • Three key areas of PBS

      Characteristics of Behaviour 

      • Behaviour considerations
      • Behaviours of concern
      • Effects of behaviours of concern

      Factors That Influence Behaviour

      • Factors that can influence behaviour
      • How inhibitors can influence behaviour

      Functions of a Person's Behaviour

      • Fast and slow triggers
      • Identifying the function of a person's behaviour

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach (this module)
      3. Observing Behaviour to Inform PBS Plans and Strategies
      4. Implementing Person-Centred Active Support

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer
    • Implementing Person Centred Active Support

      This module is designed for people providing care and support to people with learning / intellectual disabilities or autism. It aims to develop their ability to implement person-centred active support and PBS values.

      • Observation, recording and reporting approaches
      • Actions to protect vulnerable people
      • Positive planning
      • Proactive and reactive strategies
      • Reinforcing behaviour in a PBS framework

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach
      3. Observing Behaviour to Inform PBS Plans and Strategies
      4. Implementing Person-Centred Active Support (this module)

      This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer
    • Observing Behaviour to Inform PBS Plans and Strategies

      This module is designed for people providing care and support to children or adults with learning disabilities or autism. It will develop their ability to contribute to behaviour-informed positive behavioural support plans and strategies.

      • Observation, recording and reporting approaches
      • Actions to protect vulnerable people
      • Positive planning
      • Proactive and reactive strategies
      • Reinforcing behaviour in a PBS framework

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach
      3. Observing Behaviour to Inform PBS Plans and Strategies (this module)
      4. Implementing Person-Centred Active Support

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer
    • Positive Approaches to Behaviour

      This module provides learners with positive and proactive approaches to managing behaviours of concern based on respect for the individual.

      Risks, Rights and Responsibilities

      • Behaviours of concern
      • Rights and responsibilities
      • Planning to reduce risks and vulnerabilities 

      Factors That Influence Behaviour

      • Common functions of behaviours of concern
      • Instinctive reactions to emotional or threatening situations
      • Potential triggers in self and others
      • Levels of escalation

      Positive Interactions and Choices

      • People's needs and expectations
      • Influencing positive outcomes
      • Overcoming barriers to communication

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer
    • Safer De‑escalation

      This module covers person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating.

      Dynamic Risk Assessment

      • Maybo SAFER model
      • Risk identification
      • Informed decision-making

      De-escalation Skills

      • Positive, non-aggressive approaches
      • Safer positioning and teamworking skills 
      • Strategies to defuse, calm and resolve

      Personal Safety and Post-incident

      • Responding to behaviours of concern
      • Heightened risk indicators
      • Exit strategies in higher-risk situations
      • Post-event impact and responsibilities

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Virtual Classroom Virtual Classroom
      • Train the Trainer Train the Trainer
    • Personal Safety and Disengagement

      This module provides additional practical strategies for disengaging and reducing the risk of assault.

      It is relevant for employees whose roles require them to engage with people whose behaviour can be unpredictable.

      Risks, Rights and Responsibilities

      • Defining defensive skills and interventions
      • Risks of using physical skills
      • Authority for the use of physical skills
      • Individual and team responsibilities 
      • The importance of secondary strategies to reduce the need for physical skills

      Defensive Personal Safety Skills to Avoid Assault and Disengage

      • Training and operational risks associated with the use of Maybo physical skills
      • Low arousal positioning and defensive skills to avoid assault and reduce risk
      • Low arousal skills to release from wrist and clothing grips
      • Contextual applications of Maybo disengagement skills

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • Classroom Classroom
      • Train the Trainer Train the Trainer
    • Redirection and Guiding

      This module provides additional low arousal redirection and guiding skills. 

      • Training and operational risks
      • Low arousal physical intervention skills to prompt or guide an individual
      • Low arousal physical intervention skills to re-direct an individual

       This module is RRN Approved when part of a BILD ACT Certified Curriculum.

      Delivery methods:

      • Classroom Classroom
      • Train the Trainer Train the Trainer

     View more

    • Confidence with practical components. Greater understanding of responding to behaviours of concern - especially primary, secondary, tertiary. The trainer is a fantastic trainer. Possibly the best training - and most useful - we've had. Thank you!

      Disability Support Worker, No Boundaries Disability Support Inc.

    • Simple learning that through practice makes sense. Trainer is super passionate about this training and it shows.

      Yumba Bimbi Support Services

    • Simple, effective and a sound base knowledge. I see this as an extremely valuable learning experience.

      Yumba Bimbi Support Services

    • Very relevant training, applicable to our participants and within the workplace. Probably the best training I've been involved in. Excellent trainer.

      Dinamix Care Staff

    • “The Train the Trainer course was enjoyable and the facilitator is skilled and engaging who made us feel confident, supported and prepared.”

      QCS Staff- Community

    • Thank you for providing Maybo training today. All 11 of us got a lot out of the training and walked away more confident with increased knowledge and skills. We were engaged all day,Trainer has a great style/technique in delivery.

      Thrive House, QLD- Key Worker

    • The Maybo Assault Avoidance MLP tutor training was excellent. It is relevant to the Support Worker position but can also be used by other staff. It is non aggressive, gentle, logical in its learning and applications. The training was flexible to our specific needs and we were encouraged to think about various uses of the tools learnt. I can highly recommend this training.

      Aboriginal Family Support Service, SA

    • “Maybo is a fun, engaging Train the Trainer course and the experiential learning focus makes it tailored to our department and individual experiences, which means it changes every time and is flexible to the target group.”

      QCS Staff- Community

    • Thorough discussion about legal implications of our actions was really good. Repetition of key elements of program and linking of skills as they flowed from one to the next was very good.

      McCallum Disability Services Inc-Services Co-ordinator

    • I will apply the de-escalation techniques, communication strategies. The training was very engaging and relevant

      Wayside Chapel

    • Clearly and knowledgeably skilled our group with techniques and strategies that will be highly valuable to our team and Wayside visitors

      Wayside Chapel

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