Award-winning training that creates long-lasting organisational change
Local government is a diverse and varied sector, with people undertaking a number of different roles and responsibilities. Whether working remotely in an enforcement role, dealing with telephone enquiries, or running community services and libraries, staff need to be equipped with the skills to appropriately respond to behaviours of concern that may represent a risk to safety.
Maybo's conflict management, personal safety, lone worker and de-escalation training provides peace of mind that your colleagues have the skills to manage challenging situations safely, whilst being respectful to the individuals they are engaged with.
We believe that most conflict can be avoided or defused through positive communication skills, however, personal safety risks are greater in some environments and so we’ve developed our training curriculum to ensure everyone gets the level of training they need for their specific role.