Choose another country or region to
see content specific to your location
The transport sector is diverse with millions of customer interactions taking place across the country each day, but with this inevitably comes conflict and personal safety concerns. Maybo delivers conflict management and physical intervention training to staff throughout the transport sectors, including national and local bus and train operating companies, ferries and airports, with the aim of creating positive and safer outcomes for staff and passengers.
Workplace violence is a real and present challenge for transport staff due to the enforcement nature of the roles, remote working, sheer diversity and unpredictability of human behaviour.
If poorly managed, minor incidents can quickly escalate into aggressive and challenging situations, which can represent a safety risk to staff, as well as potentially damaging the reputation of your organisation.
Maybo training programmes equip staff with the knowledge and skills so that they can manage difficult and challenging interactions, whilst providing excellent customer service to all passengers, including potentially vulnerable individuals.
8.6m people use the rail network every day. Our training aims to create positive and safer journeys for each of these passengers
Maybo ensures staff in the transport industry havethe knowledge and skills to safely manage challenginginteractions, whilst providing excellent customer service
98.5% of Maybo courses have been rated as ‘Good’ or ‘Excellent’ over the past 5 years